You can search for providers using the Provider Search Tool available in your member portal.

To verify the network status of a desired pharmacy, please contact MotivHealth via the DPS Hotline at 800-392-7786.

No, a referral is not needed as long as the specialist is in-network. To verify the network status of a desired specialist, please contact MotivHealth via the DPS Hotline at 800-392-7786.

Embedded: Each individual has their own deductible. When any one person reaches their individual deductible, the plan begins paying coinsurance for that individual.

Non-Embedded: You do not have individual deductibles. Co-insurance begins when the combined family medical costs reach the family deductible.

You can simply call the DPS Hotline at 800-392-7786, and ask if a procedure is covered.

If you have an upcoming procedure, please call the DPS Hotline at 800-392-7786 and we can help you find the best care at the best price and even schedule your appointment for you.

Yes, employees will have 24/7 access to telehealth services through First Stop Health.

If you are taking a medication that costs $200 or more a month, including insulin, we may be able to help lower or eliminate out-of-pocket costs. Call our prescription assistance team at 385-247-1030 to see how much you can save.

Yes, eligible dependents will have access to coverage outside of Colorado via the Cigna Network.

Within the state of Colorado, providers will be accessed through the Custom Health Solutions network. This network grants access to 7,100+ providers across 180 facilities within 75 miles of Denver. It includes Colorado’s three major health systems: Intermountain Health, AdventHealth, and Children’s Hospital Colorado.

Outside of Colorado, they will have access to the Cigna Network.

Yes, like all health insurance companies, MotivHealth will require that your referring physician seek prior authorization for all covered medical benefits.